Privacy Policy
How we collect, use and protect your personal information.
Last updated: 8 February 2026. This policy applies to ALTEG UK (https://alteg-uk.co.uk).
1. Who we are
ALTEG UK is a supplier of aluminium profiles and related services. We are committed to protecting your privacy and handling your data in an open and transparent way.
2. Data we collect
We may collect and process the following data when you use our website or get in touch:
- Contact details (name, email, phone, company) when you submit contact, quote or wholesale inquiry forms
- Order and delivery details (address, postcode, delivery preferences) when you place an order
- Technical data (IP address, browser type, device) for security and analytics
- Cookie data as described in our Cookie Policy
3. How we use your data
We use your data to: process orders and inquiries, send quotes and commercial proposals, communicate about delivery and support, improve our website and services, and comply with legal obligations.
4. Legal basis
We process your data on the basis of: performance of a contract (orders), your consent (forms, marketing where applicable), and our legitimate interests (website operation, fraud prevention, analytics).
5. Sharing and retention
We may share data with service providers (e.g. hosting, CRM, payment or delivery partners) only where necessary. We do not sell your data. We retain personal data only for as long as needed for the purposes above or as required by law.
6. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing, object, and data portability where applicable. You may also lodge a complaint with the ICO. To exercise your rights, contact us at info@alteg-uk.co.uk.
7. Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
8. Changes
We may update this policy from time to time. The latest version will always be on this page. Continued use of the site after changes constitutes acceptance.